Communicare Michigan’s treatment approach encourages pro-activity by emphasizing staff education, clinical consultation, and program evaluation. Please review the following categories to learn more.
Our Aim for Each Member’s Program is that it:
- Be individualized.
- Be community based and inclusive.
- Emphasize cognitive skills training.
- Provide social skill and effective communication skills training
- Provide medical oversight with appropriate pharmacological intervention.
- Emphasize staff education, clinical consultation, and program evaluation.
- Be proactive versus reactive.
- Have the right for privacy of mail, personal possessions, and space.
- Advocate religious preference.
- Pay minimum wage for work in a structured and supportive environment.
- Provide the least restrictive treatment intervention.
- Provide a grievance process for the Member’s concerns.
- Have criteria for discharge planning with an emphasis on increassing and maintaining behaviors that support independent living.
- Ensure the Members rights to receive treatment and be active participants in their treatment team.
Components of Antecedent Management Control:
- Uses ABC’s (Antecedent – Behavior – Consequence) to teach cause and effect relationships
- Emphasis on preventive management (proactive versus reactive), thus focusing on antecedent teaching (what happens before a behavior occurs) then providing and reinforcing healthy replacement behaviors
- Patiently allows for multiple trials and provides opportunities for learning replacement behaviors for the less effective, negative behaviors
The Importance of Modeling and Mentoring by Staff:
- A powerful teaching technique that facilitates a culture of polite and respectful interaction
- Provides a visual, auditory, and hands-on example of the desired social skill or behavior
- Encourages self-empowerment, positive self-talk, and healthy standards of self-care
- A “Practice what you preach” Model teaches the Member how to utilize effective communication skills, appropriately use humor in professional settings, respectfully express disagreement, display consideration, practice sensitivity and engage in polite interaction.
Effective Staff Modeling Behaviors include:
- Appropriate dress
- Use of correct grammar
- Good listening skills
- Responsiveness to employment tasks and requests
- Politeness to Members and other staff
- Requesting versus demanding
- Avoidance of clinical jargon that inappropriately labels a Member
- Maintaining confidentiality of Member information
- Respecting diversity
- Responding appropriately to feedback and constructive criticism
- Use of treatment approaches and theories including:
- Effective Praise, Preventive Teaching, Redirection, & Modeling
- SODAS problem solving method: Situation, Options, Disadvantages, Advantages and Solution
- 8 to 1 ratio of positive to negative/corrective feedback
- PEARL Interaction Style:
- Positive attitude
- Early intervention
- Fair treatment for All
- Reinforcement of appropriate behaviors
- Look for opportunities to teach/learn